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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April Fortner

April Fortner

April 24, 2025

5  out of  5
rating by April Fortner
"They are extremely fast with any thing you need for your insurance!"
We responded:
"Thank you, April! We always strive to provide excellent customer service! "
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julie Hedger

April 24, 2025

5  out of  5
rating by julie Hedger
"They have always been super helpful when I've needed their help. Prompt answers and very attentive. They are now working with me to reduce my fees now that my situation has changed. Reduced car use, no accidents, etc."
We responded:
"Thank you, Julie! We are so glad we have been able to help provide affordable rates for your auto insurance! "
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Tina Taft

April 21, 2025

5  out of  5
rating by Tina Taft
"Very friendly staff and helpful. Answered all my questions promptly. I would definitely recommend State Farm Agent Zachary Hernan"
We responded:
"Thank you, Tina! We are happy we have been able to help you with all of your insurance needs! "
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Lana Charney

April 21, 2025

5  out of  5
rating by Lana Charney
"I am with them for 35 years. Totally satisfied and never wanted to change"
We responded:
"Thank you, Lana! We appreciate loyal customers like you! "
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Brenda Jeffries

April 17, 2025

5  out of  5
rating by Brenda Jeffries
"They're great made everything easy and saved me money 💰"
We responded:
"Thank you, Brenda! We always strive to provide excellent customer service and affordable rates! "
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anna Mcguire

April 17, 2025

5  out of  5
rating by anna Mcguire
"State farm helped me save a lot month they didn't give up on trying to find better quotes for me thank you for your help"
We responded:
"Thank you, Anna! We always strive to provide affordable rates! "
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James Chambers

April 8, 2025

5  out of  5
rating by James Chambers
"I believe his name was Kyle he helped me get insurance at a reasonable price and was great with communicating and answering my questions."
We responded:
"Thank you, James! We always strive to provide great customer service! "
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Tony Kimbro

April 4, 2025

5  out of  5
rating by Tony Kimbro
"Zachary’s office reached back out to me, when they thought they could save me more money than I was currently paying and they was correct. Will, from the office worked everything out in my best interests and I’m saving almost $100 a month. That is what I call customer service, after a year when by they still had my best interests. Thanks guys!"
We responded:
"Thank you, Tony! We are happy we were able to provide you proper coverage for an affordable rate! "
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Julia Moore

April 4, 2025

5  out of  5
rating by Julia Moore
"Macee is very helpful and friendly!"
We responded:
"Thank you, Julia! We are happy to be your local State Farm! "
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Shannon Sanders

April 1, 2025

5  out of  5
rating by Shannon Sanders
"Rehana with this office, went above and beyond listening to my concerns with a claim we have going on currently and me being treated poorly by Katiana in claims with i’m assuming corporate, was horrible and treated me sub human, Rehana answered my desperate call for help after i was hung up on by my claims rep!! instead of telling me to call corporate back she provided me with assistance, assurance, and truly listened to me, if i would not have spoke to her after being hung up on i would certainly be changing insurance companies after my experiences the 3 times i had to speak to my claims rep…. 5 STAR for Rehana, active listening is so important especially when you have a customer that was treated so poorly, and trying to help, even better, thank you."
We responded:
"Thank you, Shannon! We strive to provide excellent customer service no matter the situation! "
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Claudio Moreira

March 31, 2025

5  out of  5
rating by Claudio Moreira
"Love working with Zachary and his team. They are super responsive and always friendly and efficient."
We responded:
"Thank you, Claudio! We are happy we have been able to help you with your auto and renters insurance! "
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Rita Coomer

March 31, 2025

5  out of  5
rating by Rita Coomer
"Zachary and team has always given great customer service. Great prices very friendly staff."
We responded:
"Thank you, Rita! We strive to provide great customer service to everyone we talk to! "
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Rui Marques

March 18, 2025

5  out of  5
rating by Rui Marques
"The staff here at this location are the ideal employees to have!! Always prompt on answering any questions we have. We are constantly having to reach out to them for our vendors and they are on top of things right away, every single time! Choosing this agency was the best decision for my small business as well as my family's personal home use and I will forever refer this team! Special thanks to MACEE DECKARD for handling all my email request! Thank you so much!!"
We responded:
"Thank you, Rui! We are so happy we have been able to help you with your personal and business insurance! "
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april wilkins

March 17, 2025

5  out of  5
rating by april wilkins
"Was very very helpful"
We responded:
"Thank you, April! We are so happy we have been able to help you with your auto insurance! "
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Adrianna Bonanno

March 14, 2025

5  out of  5
rating by Adrianna Bonanno
"They were so kind when I was having a bad day and they knew exactly what I needed!"
We responded:
"Thank you, Adrianna! We always strive to provide excellent customer service! "
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Brandon Reynolds

March 14, 2025

5  out of  5
rating by Brandon Reynolds
"Always helpful & always understanding that life happens but they’ve always done right by me!"
We responded:
"Thank you, Brandon! We are happy we have been able to help you with all of your insurance needs! "
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Pranav Kapadia

March 4, 2025

5  out of  5
rating by Pranav Kapadia
"Been doing business with them for 3 years now, love the personal attention they provide, they provide with the lower rate then any other agency i came across, highly recommanded."
We responded:
"Thank you, Pranav! We love building relationships with our insureds! It helps us make sure we have you properly insured! "
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Jimmy Deckard

February 28, 2025

5  out of  5
rating by Jimmy Deckard
"Great folks to work with"
We responded:
"Thank you, Jimmy! We are happy we have been able to help you with your auto insurance! "
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Zack Gibson

February 25, 2025

5  out of  5
rating by Zack Gibson
"Fantastic service"
We responded:
"Thank you, Zack! We strive to provide excellent customer service!"
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Teresa Hubbard

February 24, 2025

5  out of  5
rating by Teresa Hubbard
"Great service, I highly recommend Zachary Hernan."
We responded:
"Thank you, Teresa! We always strive to provide great customer service! "
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Jeremy Drudge

February 22, 2025

5  out of  5
rating by Jeremy Drudge
"Very professional Very nice the two ladies I talked to were Very sweet and answered all my questions I definitely like the service and will definitely recommend this company for any and all insurance I may need or someone else may need"
We responded:
"Thank you, Jeremy! We are happy we have been able to help you with you auto insurance! "
Profile photo of Jacob Price

Jacob Price

February 19, 2025

5  out of  5
rating by Jacob Price
"I had the pleasure of dealing with Dawson Criscoe, would recommend him to any one who’s needing to see about getting new or a cheaper insurance. He took his time to explain what it was he was selling to me, walked me through each of my options and was very personable. Dawson is a very good face for State Farm and I hope that all of their other sales team is just as helpful and well rounded as I found Dawson to be!"
We responded:
"Thank you, Jacob! We strive to provide affordable rates and outstanding customer service each time! We are so happy we were able to help you with all your insurance needs! "
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Foster Family

February 14, 2025

5  out of  5
rating by Foster Family
"Great service!"
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kevin coomer

February 11, 2025

4  out of  5
rating by kevin coomer
"Love the text reminder"
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JAMES Dupin

February 11, 2025

5  out of  5
rating by JAMES Dupin
"Very helpful and helped me save money."
We responded:
"Thank you, James! We are glad we were able to help you save on your auto and home insurance! "