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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Glass

Kelly Glass

May 15, 2026

5  out of  5
rating by Kelly Glass
"Great service love me some State Farm very helpful I'm"
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Brandy Henderson

May 12, 2026

5  out of  5
rating by Brandy Henderson
"So far this has been the cheapest insurance we have had and Zachary Hernan has been so helpful with all questions and answers with quick responses very satisfied"
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Gina Booth

May 11, 2026

4  out of  5
rating by Gina Booth
"The team works well with our coverage . Sorry I just think rates are a little high. And I upstanding prices are going up on everything but other than prices they are a good insurance company"
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Kassie Schutt

May 1, 2026

5  out of  5
rating by Kassie Schutt
"kyle is the best person ever gave me the best quote and made everything so smooth and quick #amazing #kyleisamazing!"
We responded:
"#thankyou!!"
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JAMES Dupin

May 1, 2026

5  out of  5
rating by JAMES Dupin
"Very helpful and helped me save money."
We responded:
"Thank you, James! We are glad we were able to help you save on your auto and home insurance! "
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Shasta Stephenson

April 24, 2026

5  out of  5
rating by Shasta Stephenson
"Awesome customer service and overall a very smooth experience. This agency takes very good care of its customers."
We responded:
"Thank you, Shasta! We are happy to hear you had a wonderful experience! "
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Haley Montgomery

April 20, 2026

5  out of  5
rating by Haley Montgomery
"Amazing at explaining policies in detail. Very polite and personal. And the best of all; finds the best bundles and discounts to help the customer in every way possible."
We responded:
"Thank you, Haley! We are happy to hear that! "
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Chad Cunningham

April 16, 2026

5  out of  5
rating by Chad Cunningham
"Dawson Criscoe was top notch to work with. Highly recommend him and State Farm. They answered all of my questions thoroughly and clearly. Never felt pressured on anything what so ever."
We responded:
"Thank you, Chad! We are glad to hear you had a great experience! "
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Jerry Ferguson

April 15, 2026

5  out of  5
rating by Jerry Ferguson
"Zachary’s office has provided car insurance for me over the last 5 years and 3 different cars. From helping with a broken windshield the first 6 months till now I am extremely happy with their service. The staff is always helpful and professional when I call/text/email in with questions. I recommend this office to all my friends and family and to you!!"
We responded:
"We appreciate you!"
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Mark Goffinet

April 10, 2026

5  out of  5
rating by Mark Goffinet
"Kyle is so helpful and knowledgeable"
We responded:
"We appreciate it, Mark! "
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Mike Day

April 10, 2026

5  out of  5
rating by Mike Day
"Great people, great service. Always helpful with a positive attitude."
We responded:
"Thank you!"
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Rachel Rearden

April 9, 2026

5  out of  5
rating by Rachel Rearden
"Rheana was so helpful. I love working with this team."
We responded:
"We appreciate you! "
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Collin Bell

April 9, 2026

5  out of  5
rating by Collin Bell
"I had a great experience with them. They cut my auto insurance and deductible in half from USAA. Will got me right in a quick and timely manner"
We responded:
"Happy we were able to help! Thank you for the great review. "
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John Fortner

April 7, 2026

5  out of  5
rating by John Fortner
"Macee Deckard always quick to get anything I’ve asked of State Farm handled in a quick professional manner. This team Zack has working is awesome, most wonderful experience I’ve had dealing with insurance."
We responded:
"We love to hear that! Thanks for the review. "
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Josh Griffin

March 31, 2026

5  out of  5
rating by Josh Griffin
"I have had nothing but good experiences with Zachary and his team. I live in Bardstown Ky I am happy to drive to them when we need to talk. 2026 update . Was with me step by step when my wife had a wreck on 3/19/2026 kept me informed"
We responded:
"Thanks for the review, Josh! We love having you as part of the State Farm family!! Thank you for trusting us with your insurance needs!"
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Shannon Hoebbel

March 27, 2026

5  out of  5
rating by Shannon Hoebbel
"I had not switched a different payment plan correctly and these folks helped me and were very helpful and communicative. It was very appreciated."
We responded:
"We appreciate you! Thanks for the review. "
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Sandy

March 20, 2026

5  out of  5
rating by Sandy
"Zachary and his team members are outstanding to work with"
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Emma

March 20, 2026

5  out of  5
rating by Emma
"Great office, super helpful in answering all my questions!!"
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Rita Harp

March 19, 2026

5  out of  5
rating by Rita Harp
"Had problem with county clerks office in renewing registration. Office staff went above and beyond in helping with problem. Office Manager even called them herself. Would highly recommend them for your insurance needs."
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Alexis Presley

March 19, 2026

5  out of  5
rating by Alexis Presley
"Zach has been my representative for several years, and he and his team have consistently delivered exceptional service. They are highly professional, responsive, and always follow up in a timely manner. I highly recommend!"
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Alan Hernandez

March 10, 2026

5  out of  5
rating by Alan Hernandez
"Spoke to Dawson to help me switch over my insurance it was such an easy and fast process with him! Ask to speak to Dawson he’s the man!"
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Chris Wilcheck

March 9, 2026

5  out of  5
rating by Chris Wilcheck
"Was looking for a better deal on my Autos and Renters insurance policies, and this place got it done! I must have had over 30 offers from all over , but Zach got to work on it and came out on top!! Thank you and your team for your wonderful work ethic and professionalism! You certainly earned my business and I would highly recommend that anyone needing insurance should give this place a shot, and watch em go!!"
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Emma Bryan

February 27, 2026

5  out of  5
rating by Emma Bryan
"I have used this particular State Farm office for a decade now and they have always been extremely helpful, professional, and pleasant. Rheana has been particularly helpful with getting some insurance policies adjusted and I really appreciate her consistent service"
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Chad Moore

February 26, 2026

5  out of  5
rating by Chad Moore
"Very pleasant I spoke with Will and he did a excellent job highly recommend"
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Bri Lynn

February 25, 2026

5  out of  5
rating by Bri Lynn
"Great people to work with! Extremely helpful and truly care about helping their clients."